Stakeholder

Issues of serious concern:

1. Employment
2. Corporate Governance
3. Customer Health Safety

Communication channels, frequency, and response methods:

1. Annual Shareholders’ Meeting
2. Company Website and Market Observation Post System- ongoing
3. Investor Hotline- ongoing
4. Erning Calls – twice a year

Issues of serious concern:

1. Talent Attraction and Retention
2. Occupational Safety & Health
3. Employee- Employer Relations

Communication channels, frequency, and response methods:

1. Quarterly Employee–Management meeting
2. Employee welfare committee – at least once per quarter
3. General Manager’s mailbox – ongoing
4. Company bulletin boards – ongoing
5. Company website – ongoing

Issues of serious concern:

1. Occupational health and safety
2. Employee- Employer Relations
3. Regulatory compliance
4. Customer health and safety
5. Product quality and responsible manufacturing

Communication channels, frequency, and response methods:

1. Supplier visits and qualification audits – as needed
2. Supplier satisfaction surveys – as needed
3. Phone and email communication – ongoing

Issues of serious concern:

1. Ethical management and law compliance
2. Business ethics and integrity
3. Waste management
4. Customer Privacy
5. Product quality and responsible manufacturing

Communication channels, frequency, and response methods:

1. Customer visits and on-site audits

Issues of serious concern:

1. Greenhouse gas and energy management
2. Water resource management
3. Waste and resource management
4. Occupational health and safety

Communication channels, frequency, and response methods:

1. Participation in policy and regulatory seminars, forums, briefings, and training – as needed
2. Market Observation Post System disclosures – as required
3. On-site inspections – as needed
4. Official correspondence and phone communication – ongoing

Issues of serious concern:

1. Ethical management and law compliance
2. Business ethics and integrity

Communication channels, frequency, and response methods:

1. Document exchange and phone communication – ongoing
2. In-person visits – as needed
3. Company website – ongoing

Issues of serious concern:

1. Strategy for sustainable development/risk management
2. Business ethics and integrity
3. Occupational health and safety
4. Water resource management
5. Employee- Employer Relations
6. Product quality and responsible manufacturing

Communication channels, frequency, and response methods:

1. Visits and engagement with local community leaders and residents – as needed
2. Community and charitable activities – as needed